Last Updated: June 03, 2025

Introduction

At Chiztik, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit our website, make a purchase, or engage with our services.

Information We Collect

We collect personal information in the following ways:

A. Information You Provide to Us

  • Personal Details: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit/debit card details (processed securely via third-party payment processors like PayPal).
  • Account Information: If you create an account, we store your username and preferences.
  • Communication Data: Any messages, inquiries, or feedback you provide.

B. Information We Collect Automatically

When you interact with our website, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent on pages, and navigation paths.
  • Cookies and Tracking: We use cookies to improve your experience, personalize content, and analyze website traffic.

How We Use Your Information

We use the collected information for the following purposes:

  • Processing Orders: To fulfill and deliver your orders efficiently.
  • Customer Support: To respond to inquiries and provide support.
  • Marketing: To send promotional emails and updates (only with your consent).
  • Improve User Experience: To analyze site usage and improve our services.
  • Legal Compliance: To comply with legal obligations and resolve disputes.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in payment processing, order fulfillment, website hosting, and email delivery.
  • Legal Authorities: If required by law, we may share information with regulatory authorities or in response to legal requests.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and login details.
  • Understand how visitors use our website to improve functionality.
  • Show relevant advertisements (if applicable).
Managing Cookies:
  • You can adjust cookie preferences in your browser settings.
  • Disabling cookies may affect website functionality.

Third-Party Services

  • Payment Processors: We use third-party payment gateways like PayPal and Stripe. Your payment information is processed securely and is not stored on our servers.
  • Shipping Services: To fulfill your orders, your address and contact information may be shared with shipping providers like Canada Post, UPS, or FedEx.

Data Retention

  • We retain personal information for as long as necessary to provide our services and comply with legal obligations.
  • If you request account deletion, we will erase your personal data unless required by law to retain it.

How We Protect Your Information

We implement appropriate security measures to protect your personal data, including:

  • Secure servers and encrypted connections (SSL).
  • Regular website security checks.
  • Restricted access to sensitive information.
However, no online system is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights

  • Access: Request access to the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing emails at any time via the “Unsubscribe” link.
  • To exercise any of these rights, contact us at [chiztik.snacks@gmail.com].

    Children’s Privacy

    Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, contact us to have it removed.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.

    • The “Last Updated” date at the top of this page indicates the latest revision.
    • Continued use of our website after any changes signifies acceptance of the updated policy.

    Contact Us

    For questions, concerns, or requests regarding this Privacy Policy, please contact:

    Chiztik Support Team Email: [chiztik.snacks@gmail.com]